Sales, services and technical support
Specialized support to install, commission, maintain and
get the most out of your equipment over time.
Recognized expertise,
here and abroad
For nearly 40 years, OSI Machinerie has helped manufacturers integrate industrial equipment built to improve the performance of their production lines. That field experience gives us a clear understanding of production realities, technical constraints and yield targets specific to each plant.
To support customers in North America and internationally, OSI Machinerie also works with established distributors capable of supporting projects, facilitating equipment integration and maintaining a local presence across differe
An established sales network
In Canada, the United States and Europe, OSI Machinerie relies on an internal team and established distributors to support manufacturers in their equipment projects.
This presence helps streamline exchanges, direct inquiries to the right resources and support customers based on their market, their production reality and their technical needs.
CANADA
UNITED STATES
EUROPE
Installing equipment under the right conditions
Installation is a critical step. High-performing equipment must be positioned, connected and integrated to fit your production line, not just its specification sheet.
We work with your teams to facilitate installation, reduce integration risks and set the stage for a more efficient startup.
Starting up with
the right settings
Commissioning validates that the equipment is performing as intended within its real operating environment.
Our teams conduct adjustments, checks and calibration to ensure the machine is ready to deliver stable performance from the first day of production.
Support when production
depends on it
When a technical issue slows down your operation, response time matters.
OSI Machinerie provides technical support to help your teams diagnose problems, answer operational questions and keep equipment in working condition.
Warranty
Protection You Can Count On
At OSI Machinerie, we believe that reliable equipment goes beyond its design. That’s why we offer a range of warranty programs tailored to our equipment, giving you confidence and peace of mind throughout the life of your investment.
Our service team is recognized for its responsiveness, technical expertise, and commitment to customer satisfaction. Whenever support is needed, we focus on clear communication and fast, effective solutions to minimize downtime and keep your production running.
From installation to long-term operation, you can rely on OSI to stand behind every machine we build.
Training
The performance of any machine depends on the people operating it. That’s why OSI offers a comprehensive range of training programs for machine operators, supervisors, and maintenance personnel.
Delivered by our experienced field technicians, our training helps your team quickly master equipment operation, optimize production performance, and apply best practices for operation and preventive maintenance.
Whether you’re commissioning a new production line, onboarding new employees, or looking to enhance your team’s expertise, our customized training programs ensure you get the most from your investment.
Maintaining equipment performance
Operational continuity depends on the ability to service,
repair and restore equipment quickly.
- Repair services
- Replacement parts
- Technical support to extend machine service life
Questions about our services or support?
Whether it’s installation, commissioning, technical support, training, repair or parts, our team can help you identify the right next step.